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Resolved

triplepat.com and triplepat.net are down

Oct 24, 2026 at 5:17pm UTC
Affected services
triplepat.com
triplepat.net

Resolved
Oct 24, 2026 at 6:00pm UTC

We set up real-time back-up for the user database (as opposed to hourly backup, which we already had) and we discovered a bug in our deployment script in the process, which meant the services did not come back up the same in production as they had in testing. This caused the deployment to triplepat.com to fail, which halted the deployment with a non-working triplepat.com, while all the mirrors kept working fine.

The bug is fixed, the user-service was down briefly, and the checkin-service kept chugging along just fine. As always, we need a completely red column to run the risk of losing user data, so everything is okay.

Updated
Oct 24, 2026 at 5:29pm UTC

triplepat.com and triplepat.net recovered.

Updated
Oct 24, 2026 at 5:18pm UTC

triplepat.net went down.

Created
Oct 24, 2026 at 5:17pm UTC

triplepat.com went down.